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Juan Leyva serves as the General Manager of LondonHouse Chicago, managing a team of over 300 employees and overseeing day-to-day operations at the 452-room luxury lifestyle hotel in downtown Chicago.
With 11 years of experience working in hospitality, Juan brings a passion for guest service and the city of Chicago to his position. He has held a plethora of roles in the industry, from Front Office Manager to Director of Rooms. Juan has been with LondonHouse Chicago since its opening in spring of 2016 and oversaw the growth of the hotel and its staff as the former Director of Operations at the hotel.
Before joining LondonHouse Chicago, Juan worked in operations and management at several Illinois properties and hotel groups, such as Two Roads Hospitality and Dow Hotel Company. In these positions, he oversaw guestroom and food and beverage operations while implementing procedures resulting in an increase in rooms profit and housekeeping productivity. In the fall of 2016, Hotel Management awarded Juan with a spot on the magazine’s “Thirty under 30” list of the hotel industry’s most promising young professionals.
Juan notes that the most rewarding part of his job is simply being helpful. He prides himself in his ability to attentively listen when someone has a problem and do everything is his power to solve it – whether it be for guests or hotel staff.
When Juan is not at the hotel, you’ll most likely find him working out through a game of basketball, or spending time watching movies with his wife and two sons, Lucas and Mateo, at their home in Bensenville, Illinois.
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